Service PRovider
Whether you provide medical, food, insurance or administrative services, we can help you. We will work with you to understand your unique issues and bring solid, sustainable solutions that enable you thrive. Here are some common issues you may be experiencing based on the type of provider you are...
Issues you may be facing by type of provider
Administrative Services
You perform transactional or digital processes, but are still producing a product for a customer. It may be more difficult for some to see the waste, but we've been doing this a long time and can spot it quickly. Let us help you optimize your processes to improve customer satisfaction and profitability of your business.
- Process improvement
- Customer journey optimization
- Standardized processes with SOPS, checklists and other tools to maintain consistency of operations and aid operators and new trainees
Medical Services Provider
You want to optimize performance and reduce risk while increasing patient satisfaction. We can help you set up key performance indicators and establish targets to set a chart for your path to improved returns and better patient outcomes.
- Improve patient on boarding to eliminate duplication of information and potential double entry
- Reduce insurance claim processing time & claim denial rates
- Improve medical equipment utilization rates
Restaurant
You need to find more help, improve FOH metrics like average wait time or BOH metrics like prime cost. We will analyze your operations and help you become more efficient so you can improve your bottom line while maintaining or improving customer ratings.
- Improve labor efficiency to be able to do more with less
- Establish and track key performance characteristics
- Skills progression matrix to enable redistribution of resources to better cover needs and further develop employee skill sets