How we can help you in your industry

---

Targeted Improvements are area-specific, and somewhat limited in nature and time to implement. They are focused on a product/service, process, department  or function, rather than a business unit or entire business.

Examples opportunities:

• Implementation of a new process, new product or service to your site or facility 
• Modification of a current process, product or service, including introduction of a new or upgraded software application
• Instances where a business wants to reduce the amount of time it takes to complete customer orders
• Cases where an organization is facing operational challenges dealing with cost, quality, safety, waste or productivity

You may not be achieving the desired results you need but are uncertain where to start. We can help with that. 

We will work with you to understand your current environment, needs and goals,  present an unbiased gap assessment and provide a customized plan to get you the results you desire.

Business transformations are thorough, dramatic changes to how business is conducted with fundamental changes to systems, processes, technology and people. They may affect a business unit or entire business and generally involve a series of projects.

Examples opportunities:

• Adoption of a collaborative culture, with a  team approach, that educates and empowers employees
• Implementation of a new management operating system
• Incorporation of a problem-solving approach such as Continuous Improvement

You may want to make a really big change to how you do things. We can help with that. We will work with you to understand your current state and your future goals, and we will provide a customized plan of how to get you where you want to be.

Training is teaching or developing knowledge or skills relating to  competencies aimed at improving the capability, productivity and performance of  employees or other people.

Examples opportunities:

• Problem-solving skills such as root cause analysis (5-Why and Fishbone diagraming), process mapping, SIPOC analysis, 7/8 Wastes, 5S, changeover time reduction and use of A4 storyboarding
• Data gathering and analysis tools such as surveys, check sheets, concentration diagrams, histograms, spaghetti diagrams, run charts, scatter diagrams
• Basic team meeting skills including team roles, ground rules, agendas, action logs, decision logs, parking lots and minutes
• Advanced team meeting skills such as process vs content, assessing value in conversations, making meetings interactive, handling defensiveness, conflict management & resolution and delivering effective feedback

You may want to train your employees, but don't know where to start. We can help with that. We will work with you to understand your training  goals, and we will provide a personalized plan to meet your needs.

Training options include:

• Materials (slides, handout/references, games, tests)
• Interactive, hands-on training
• Train-the-trainer to enable in-house training and employee development
• Tracking tools including a skills matrix